- We are still working through our back log. Our goal is to ship all back log orders by mid-July. We haven't been able to ramp up as quickly as we had planned. The added quality control measures have also affected our overall manufacturing throughput.
- We've resolved all the reported quality control issues (corner blurriness, top half blurriness, dust in the display (reported as dead pixels), and excessive "light bleeding") and have implemented assembly procedure changes as well as additional training.
- We also implemented additional quality control check points. This does affect the manufacturing throughput, but we feel that it's more important to ship high quality in lower volume than low quality at high volume.
- We are also planning to increase manufacturing throughput to additional infrastructural changes as well as additional production personnel.
We ask for you continued patience and understanding as we work through these growth related events.